Returns Policy

  • We want you to be happy with your purchase. If for any reason you are unhappy, you may return the item in its original condition and packaging within 14 days of the delivery date to:

            Tie DeLuxe, 12-16715 Yonge St., Suite #240, Newmarket  ON, L3X1X4.

  • Returns that arrive wrinkled, damaged or dirty or have been worn and without all original labeling will not be accepted.
  • Return charges are to be paid by the customer.
  • We are not responsible for lost, damaged, refused or unclaimed packages.
  • Tie DeLuxe does not reimburse any delivery costs for the returned items. Refunds are only issued for the item cost only.
  • We will process all returns within a few days of receipt. Refunds are issued after returned items have been received, inspected, and processed. Refunds are issued back to the original form of payment. Should you have any questions about the status of your return, your refund, or need instructions on how to return an item please contact info@tiedeluxe.ca